Enhancing Logistics Performance through Artificial Intelligence: A Comprehensive Review
Hajar Fatorachian
Leeds Business School, Leeds, LS1 3HB, Leeds, UK
DOI: https://doi.org/10.35609/gcbssproceeding.2024.1(43)
Artificial Intelligence (AI) has become a pivotal technology in transforming logistics performance. This paper explores how AI-enabled solutions improve efficiency, accuracy, and responsiveness in logistics operations. The study synthesizes existing research on AI applications in logistics, including predictive analytics, autonomous vehicles, and smart warehousing. The findings reveal significant improvements in operational performance, cost reduction, and customer satisfaction. This paper aims to provide a comprehensive understanding of AI's role in logistics, highlighting the benefits, challenges, and future research directions.
Keywords: Artificial Intelligence; Logistics; Performance Improvement; Predictive Analytics; Autonomous Vehicles; Smart Warehousing.